Mike Dewey, General Manager of Leasowe Castle

23/07/19

What does your business do?

Leasowe Castle is a historic 16th century hotel, nestled on the picturesque Wirral Peninsula. With 47 guest rooms alongside its in-house eatery Brasserie 1593 and Wreckers Bar, Leasowe Castle offers something for everyone to enjoy. With an extensive range of events facilities, the venue hosts corporate events through to intimate weddings. With a dedicated events team on hand, Leasowe Castle offers tailored packages to suit everyone.

Put simply, we are in the business of hospitality and go out of our way to help create lasting memories for our guests.

Where is your business based?

Leasowe Road, Moreton CH46 3RF

When was your business established?

Leasowe Castle dates back to the 16th century and boasts a rich history that is still visible throughout the building. The venue was recently taken over by new ownership and management in 2016 which marked a new chapter for the hotel. Since that time, the business has continued to grow and has enjoyed a string of successes with no signs of slowing down. As an independent tourism business, we are proud to put Wirral on the map as a leading events and leisure destination.

What qualities are needed to become the leader of a business?

Leading a business, and indeed people, takes absolute dedication and perseverance above all else. Being a senior figure within a hospitality business in particular can be challenging due to the economic climate and other external factors, which is why it’s so important to set realistic and achievable targets whilst motivating the team around you in order to achieve success. Within this sector, it is imperative to always be ahead of the game and maintain a knowledge of news and upcoming trends. Being able to predict and utilise these things early on means that we can remain ahead of our competitors and continue to offer the best service that we possibly can. At Leasowe Castle, we’re passionate about creating a culture of delighting guests and customers by doing the right thing and taking ownership.

What is the key skill running an independent business?

Being part of such a vast business landscape, it’s so important to have people skills and be able to forge great working relationships with those around you. Networking is a fantastic way to meet new and like-minded individuals that share a common goal to promote the region through their work. It’s incredible what can be achieved when people come together and collaborate for a common aim.

Networking is also key to building any business in that it’s a great way to gain extra exposure and let your neighbours know about who you are and what you do, potentially leading to invaluable partnerships and enduring relationships.

If you could go back to the day you began your career and give yourself a piece of advice, what would it be?

Life is not a dress rehearsal – you only have a walk on part. Make the most of it.

How do you feel the growth of the independent business community has contributed to the economy of the Liverpool City Region?

The independent business community in the Merseyside region is always growing and it is fantastic to see so many organisations leading the way in their sector on behalf of the region.

Supporting other local independents and coming together when possible only helps to contribute to the local economy and for us, it’s a huge priority to promote Wirral and the surrounding areas as a desirable leisure destination and thriving business hub. For this reason, we work with a number of local suppliers when it comes to our food and drink produce to offer our guests a true taste of Merseyside. We also have close links with neighbouring attractions and promote these businesses to our guests to help enhance the area’s reputation.

Are you a member of any business organisations / boards outside of your usual role?

I am Deputy Chair for the Wirral Visitor Economy Board. The main role of the board is to discuss and come up with new and innovative ideas to grow and improve the visitor offer on the Wirral, a cause I am certainly passionate about both personally and professionally.

What are your goals for the next two years?

We have further investment in the pipeline with work currently ongoing within the Castle. We hope that this will propel us to the next level in terms of providing a luxury experience in one of the region’s most picturesque areas. We have recently unveiled our new Brasserie 1593 and are working on modernising a number of bedrooms which are set to be completed in the coming months.
Following the return of Skeleton Coast Festival to Leasowe Castle, we are looking to expand on our events offering and host a number of similar cultural events and activities throughout the year.

We regularly review our offering whether it’s our menus, cocktails or packages in line with industry trends and customer feedback. We can’t wait to see what the next two years has in store!

For our people, its important that we recognise and reward employees. We have recently become corporate members and enrolled all of our team members into the hospitality charity Hospitality Action to offer our team members and their families a round-the-clock service to assist in areas such as health and wellbeing, working life and financial matters.

What do you do in your own time when you’re not working?

I like to watch pretty much all forms of sport, particularly horse-racing and riding my bike.

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